Terms and Conditions

 

SMS Terms & Conditions

 

1- SMS Consent Communication:

The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from RDUTaxi , you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Updates

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your 

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Updates

.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from RDUTaxi in the following ways 

• By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://rdutaxi.com/contact_us.html

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our  https://rdutaxi.com/privacypolicy.html and       https://rdutaxi.com/termsconditions.html pages.
• Message frequency may vary
•  

 

Effective Date: July 13, 2023

 

Welcome to RDUTaxi.com! These Terms and Conditions (“Terms”) govern your use of our website, services, and any communications, including SMS messages, from RDUTaxi. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our services.

 

1. Definitions

 

• “Service” refers to RDUTaxi’s ride-hailing services, including booking, notifications, and related features.

• “User” refers to anyone using RDUTaxi’s services or accessing RDUTaxi.com.

• “SMS Messaging” refers to text messages sent to users for appointment reminders, follow-up messages, billing inquiries and updates.

 

2. Use of Services

 

By using RDUTaxi’s services, you agree to:

• Provide accurate and complete information during the booking or account creation process.

• Use the services only for lawful purposes.

• Refrain from unauthorized access, modification, or interference with the service.

 

3. Consent to SMS Messaging

 

3.1 Opt-In Consent

 

By providing your phone number, you agree to receive SMS messages from RDUTaxi for: 

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Updates

3.2 How to Opt Out

 

You can opt out of SMS messages at any time by:

• Replying “STOP” to any SMS message.

• Contacting customer support at contact@rdutaxi.com or calling 919-214-0475.

 

3.3 Data Usage

 

• Message and data rates may apply.

• Your personal information, including your phone number, will not be shared with third parties for marketing purposes without your explicit consent.

 

4. Privacy Policy

 

Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your information.

 

5. Booking and Payments

 

• Booking Confirmations: All bookings are subject to confirmation. SMS notifications will provide booking and driver details.

• Cancellations: Cancellations must be made within the allowed time specified during booking to avoid fees.

• Payment Methods: RDUTaxi accepts credit/debit cards, cash, or other methods indicated during booking.

 

6. Service Limitations

 

RDUTaxi reserves the right to:

• Cancel or modify bookings due to unforeseen circumstances.

• Suspend services to users who violate these Terms.

 

7. Liability

 

RDUTaxi is not liable for:

• Delays or service interruptions caused by factors beyond our control, such as traffic or weather conditions.

• Loss or damage resulting from unauthorized access to your account or personal information.

 

8. Amendments to Terms

 

We reserve the right to update these Terms at any time. Changes will be posted on this page, and you are encouraged to review them periodically. Continued use of the service constitutes acceptance of the revised Terms.

 

9. Contact Information

 

If you have any questions about these Terms, please contact us at:

• Email: contact@rdutaxi.com

• Phone: 919-214-0475

• Address: 189-104 Wind Chime Ct, Raleigh, NC 27615

 

10. Governing Law

 

These Terms shall be governed by the laws of the State of North Carolina, without regard to its conflict of law provisions.